Privacy Policy

Effective Date: 04/03/2026
Last Updated: 04/03/2026

This Privacy Policy explains how Arcio collects, uses, and protects your personal data when you visit arcio.co.uk.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
Arcio LTD
Email: sean@arcio.co.uk / julian@arcio.co.uk 

We may collect and process the following data:

If you contact us via a contact form or email, we may collect:

• Your name
• Your email address
• Any information you include in your message

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited
• Date and time of visit
• Referring website

This data is collected using cookies and analytics tools.

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our Website.

Google Analytics may collect:

• IP address (anonymised where possible)
• Device and browser information
• Usage data

This information helps us improve our Website and user experience.

Google may process this data on servers outside the UK. Where this occurs, appropriate safeguards are in place, such as Standard Contractual Clauses.

You can opt out of Google Analytics by:

• Adjusting your cookie preferences
• Using the Google Analytics opt-out browser add-on

Under UK GDPR, we rely on the following legal bases:

• Consent – For analytics cookies (via cookie banner)
• Legitimate interests – To respond to enquiries and maintain our Website
• Legal obligation – Where required by law

You may withdraw your consent at any time.

We use cookies to:

• Analyse website traffic (Google Analytics)
• Improve functionality

Non-essential cookies (such as analytics cookies) will only be placed on your device after you provide consent through our cookie banner.

You can manage or disable cookies through your browser settings.

We do not sell your personal data.

We may share data with:

• Google (for analytics)
• Website hosting providers
• IT service providers
• Legal authorities if required by law

All third parties are required to respect the security of your data.

Some of our service providers (such as Google) may process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place in accordance with UK data protection law.

We retain personal data only as long as necessary to:

• Respond to enquiries
• Improve our Website
• Comply with legal obligations

Analytics data is retained according to our Google Analytics retention settings.

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict processing
• Object to processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

To exercise your rights, contact us at:
sean@arcio.co.uk / julian@arcio.co.uk 

We implement appropriate technical and organisational measures to protect your personal data. However, no online transmission is completely secure.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have any questions about this Privacy Policy, please contact:

Arcio LTD
Email: sean@arcio.co.uk / julian@arcio.co.uk